Shipping policy

International Shipping & Customs

Please note that some products are shipped from international suppliers and may take 3-6 weeks to arrive in South Africa. We appreciate your patience as your order makes its journey to you.

Important: Orders shipped from outside South Africa may be subject to customs duties, import taxes, and VAT upon arrival. These fees are determined by the South African Revenue Service (SARS) and are the responsibility of the customer. Customs charges typically apply to orders valued over R500.

We have no control over these charges and cannot predict what they may be. For more information about customs duties and import regulations, please visit the SARS website or contact your local customs office.

• Tracking information: "Tracking numbers will be provided once your order ships"
• Processing time: "Orders are processed within 1-3 business days"
• Contact info: "If you have questions about your shipment, please contact us at info@orbitbuzz.store"